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BrightPath Neuro Assessment Services: Service User Guide:
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1. Introduction

Welcome to BrightPath Neuro Assessment Services. We provide comprehensive assessments for ADHD and Autism Spectrum Condition (ASC) in line with ICD-11 standards. This guide outlines the process, your rights, and the support you can expect as a service user.

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2. Our Services

  • ADHD and ASC Assessments: Using evidence-based tools and multidisciplinary review.

  • Psychoeducation: Post-diagnosis support and guidance.

  • Ongoing Support: Referrals, treatment plans, and educational advocacy (e.g., EHCP support).

  • Medication Management 

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3. What to Expect

  • Referral Process: You can be referred by a GP, school, or self-refer. Our team will gather necessary history and reports for a thorough evaluation.

  • The Assessment: Our assessments involve a combination of clinical interviews, standardised tests (e.g., ADOS for ASC or QB Test for ADHD), and observations.

  • Reasonable Adjustments: We are committed to making necessary adjustments during your assessment to accommodate any sensory, communication, or mobility needs. This includes options like sensory-friendly rooms, extended time, or alternative communication methods.

  • Feedback and Reports: Once the assessment is complete, you will receive a detailed report with the findings and a clear plan of next steps, including treatment and support recommendations.

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4. Post-Diagnosis Support

After diagnosis, we offer:

  • Psychoeducation: To help you and your family understand the condition and how to manage symptoms effectively.

  • Support with Education and Employment: Guidance on securing EHCPs for children and reasonable adjustments at work for adults.

  • Treatment Recommendations: Where relevant, we provide information on behavioural interventions, therapies, and medication options.

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5. Confidentiality

Your privacy is our priority. All information is stored securely and treated in accordance with GDPR. No personal information will be shared without your consent, except in safeguarding situations.

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6. Payment Information

  • Full payment is required prior to your appointment to confirm your booking.

  • For home visits, travel costs are charged at 45p per mile and £10.00 per hour for travel time.

  • Cancellation notice must be provided at least 48 hours in advance to avoid forfeiting payment.

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7. Feedback and Complaints

We value your feedback. If you have any concerns or suggestions, please contact us. If issues cannot be resolved internally, you can escalate the matter to the Care Quality Commission (CQC).

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8. Safeguarding

We are committed to the safeguarding of children and vulnerable adults. Any concerns are reported immediately in accordance with local safeguarding procedures.

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9. Equality and Inclusion

We ensure all services are accessible and inclusive, offering reasonable adjustments where necessary to accommodate individual needs.

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10. Contact Us

For further information or to discuss any concerns, please reach out via email or phone. We are here to support you every step of the way.

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